The FacilityLane mobile app works fully offline. In basements, plant rooms, and remote sites, you can open work orders, execute checklists, and record parts — everything syncs when connectivity returns.

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How offline mode works

  • Offline cache — the app stores your data locally, so work orders, assets, and other records remain available with no signal.
  • Connectivity detection — the app detects when you go offline and switches seamlessly; you keep working without interruption.
  • Sync engine — changes made offline are queued locally. When the app detects connectivity, the sync engine pushes your changes up and pulls the latest data down.
Mobile work order screen with an offline indicator showing the app is working from cache

The app working offline with the offline indicator visible

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The Sync Center

The Sync Center screen shows exactly what is happening with your data: pending changes waiting to upload, sync progress, and what has already synced. Open it from Settings/More. Use the Sync Center to:
  • Confirm all your offline work has uploaded before ending a shift
  • Trigger a sync manually
  • Review pending changes while you are still offline
Sync Center screen listing pending offline changes and their sync status

The Sync Center showing pending changes and sync status

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Auto-sync preferences

Configure how the app syncs under Settings/More. Auto-sync preferences let you control when the sync engine runs automatically, so you can balance data freshness against battery and data usage.
Settings screen with configurable auto-sync preference options

Configuring auto-sync preferences in settings

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Conflict-free workflow tips

Offline work syncs cleanly when teams follow a few habits:
Open the app on Wi-Fi before heading into a no-signal area so your cache holds the latest data — including today’s assignments and checklists.
Two people editing the same record offline is the main source of conflicting changes. Stick to work orders assigned to you.
When you pass through coverage — between floors, at lunch — let the app sync. Small frequent syncs beat one giant end-of-day upload.
Confirm zero pending changes before you log off. Work sitting unsynced on a device is invisible to supervisors and reports.
Don’t uninstall the app or clear its data while the Sync Center shows pending changes — unsynced offline work would be lost.
Offline mode covers checklist execution too: complete procedure steps offline and the results sync with the rest of your changes.