LAYLA is FacilityLane’s built-in AI assistant. Instead of filling out forms field by field, you describe what you need in plain language — LAYLA understands, extracts the details, and does the setup for you.

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What LAYLA can do

  • Natural language work order creation — describe a problem on web, mobile, or by voice, and LAYLA drafts the work order. See AI Work Order Assistant.
  • AI work order assistant — prefills the entire create form from your description, ready for review before saving.
  • AI asset creation — describe equipment and LAYLA creates the asset record.
  • AI procedure generation — LAYLA generates step-by-step procedures and checklists for maintenance tasks.
  • Smart time estimation — LAYLA suggests how long a job should take, helping with scheduling and workload planning.
LAYLA chat interface where a user describes a problem and LAYLA drafts a work order

Chatting with LAYLA to create a work order from a plain-language description

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Supported languages

LAYLA understands and responds in six languages:
  • English
  • Arabic
  • Spanish
  • German
  • French
  • Hindi
Write or speak in your language — LAYLA classifies the intent and extracts details regardless of which supported language you use.
LAYLA conversation showing a request in Spanish being understood and turned into a structured work order

LAYLA understanding a maintenance request written in another language

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Where you’ll find LAYLA

  • Web app — the assistant is available while creating work orders and assets, and for generating procedures.
  • Mobile app — same capabilities, plus voice input so technicians can describe problems hands-free in the field. See the mobile overview.
Mobile app showing LAYLA voice input capturing a spoken problem description

LAYLA voice input on the mobile app

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Learn more

AI Work Order Assistant

Create work orders by describing the problem — typed or spoken.

Work Orders

What happens after LAYLA creates the work order.
LAYLA drafts; you decide. Everything LAYLA creates is presented for your review before it is saved, so you stay in control of the record.