The Messages module is built-in team chat for your organization. Use it to coordinate work without switching apps — on the web dashboard or in the mobile app’s Messages tab.
Messages module showing a sidebar of conversations and an open group conversation with messages

The Messages view with the conversation list and an open group chat

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Start a conversation

1

Open Messages

Select Messages in the navigation (or the Messages tab on mobile).
2

Create a new conversation

Select New Conversation, then either:
  • Pick one person for a direct message, or
  • Pick multiple people to start a group conversation.
3

Send your first message

Type your message and send. Use the emoji picker to add emoji inline.

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Attachments

Attach files and images to any message:
  1. Select the attachment icon in the composer.
  2. Choose a file or image (on mobile you can also take a photo).
  3. Send. Recipients can preview images inline and download files.
Message composer with an attached image preview ready to send

Sending an image attachment in a direct message

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Reactions

React to any message with a quick reaction: thumbs up, heart, check, fire, or eyes. Hover over a message (or long-press on mobile), then pick a reaction. Reaction counts appear under the message; select an existing reaction to add or remove yours.
Use the check reaction as a lightweight acknowledgement — for example, to confirm you saw an assignment or instruction without cluttering the thread.

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Reply, forward, pin, edit, and delete

Open the message actions menu (hover on web, long-press on mobile) to:
  • Reply — quote the original message so context stays attached.
  • Forward — send the message to another conversation.
  • Pin — keep important messages accessible from the conversation’s pinned list. Use this for standing instructions, schedules, or key documents.
  • Edit — fix your own message after sending; edited messages are marked.
  • Delete — remove your own message from the conversation.
Context menu on a message showing reply, forward, pin, edit, and delete options with reaction bar

The message actions menu with reply, forward, pin, edit, and delete

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Read receipts and typing indicators

  • Read receipts show when your message has been seen by other participants.
  • Typing indicators appear at the bottom of the conversation while someone is composing a reply.
Group conversation showing seen indicators under a message and a typing indicator bubble

Read receipts and a typing indicator in a group conversation

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Notifications

New messages trigger in-app notifications (and push notifications on mobile). Control these in Notification preferences.

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Frequently asked questions

No. Conversations are limited to members of the current organization workspace.
No. You can only edit and delete your own messages.
Each conversation has its own pinned list, accessible from the conversation header.