The FacilityLane dashboard showing work order stats, asset status, and recent activity
Who is FacilityLane for?
- Maintenance managers and supervisors who plan work, assign technicians, and track completion rates
- Field technicians who complete work orders, log readings, and update assets from the mobile app
- Facility and property teams who manage multiple locations, buildings, and equipment
- Requesters and tenants who submit maintenance requests through the portal or a QR code form
- Vendors who collaborate on assigned external work
How FacilityLane is organized
Every organization in FacilityLane is an isolated workspace. Inside it, your data is structured around locations, assets, and work orders:- Locations hold your sites and buildings, and control who can see what through location-scoped access.
- Assets represent equipment in a hierarchy (Building → Floor → System → Equipment → Component).
- Work Orders are the core unit of work — created manually, from requests, from PM schedules, or by the LAYLA AI assistant.
Left navigation showing all FacilityLane modules
Explore the modules
Work Orders
Create, assign, and track maintenance work with AI-powered classification, SLA tracking, and attachments.
Assets
Manage the full asset lifecycle with hierarchies, criticality scores, QR codes, and maintenance history.
Preventive Maintenance
Schedule time-based, meter-based, and condition-based maintenance that auto-generates work orders.
Inventory
Track parts across locations with reorder points, low-stock alerts, and barcode scanning.
Requests
Collect maintenance requests from tenants and staff, including a public form with QR code access.
Reports
Analyze performance with dashboards, custom reports, and natural language queries.
LAYLA AI Assistant
Create work orders by chat or voice, generate procedures, and get repair assistance in multiple languages.
Mobile App
Purpose-built for field technicians on iOS and Android, with the same core modules as the web app.
Other modules you will use
- Procedures — reusable checklists attached to work orders, including AI-generated procedures
- Meters — record readings that drive meter-based PM schedules
- Vendors — vendor directory, contracts, and external work order collaboration
- Locations — sites and buildings that anchor assets and access control
- Messages — direct and group conversations with your team
The LAYLA AI assistant creating a work order from a chat message
Next steps
New to FacilityLane? Follow the Quickstart to set up your organization, add your first asset, and create a work order in about 15 minutes.